Hardware Security Systems Technician

NOW RECRUITING · NO-001

Niasia Officer LLC is recruiting on behalf of a confidential client. The employer’s identity will be shared with candidates during the recruitment process.

About the role

Support physical security systems and building technology across client properties. Reporting to the Director of Field Services, you will install, monitor, test, troubleshoot, and maintain hardware and software on site and remotely, while supporting system upgrades and new projects.

Key responsibilities

• Install, support, and troubleshoot access control, CCTV, visitor management, facial recognition, mobile access, and related network infrastructure.
• Troubleshoot turnstiles and install or replace turnstile components and access readers.
• Install and maintain door hardware, including maglocks, electric strikes, crash bars, wiring, testing, and fire tie-ins.
• Install, program, and calibrate cameras; rack and interconnect security and network equipment; install and maintain UPS systems.
• Run and terminate Ethernet and fiber cabling as needed.
• Support rollouts, upgrades, and migrations; document system configurations, survey findings, and completed work.
• Conduct site surveys, identify risks, contribute to project plans and estimates, and coordinate with clients, project managers, and internal teams.
• Transport equipment between New York City properties and participate in rotating after-hours on-call coverage.
• Travel to client properties across New York City, with occasional domestic travel to Chicago and San Francisco.
• Protect confidential information, follow applicable privacy requirements, and comply with field safety standards.

What you bring

• 2–4 years of installer or service-support experience, preferably in security systems.
• At least 2 years of practical access control experience; familiarity with S2, Lenel, AMAG, Honeywell, or Genetec is preferred.
• Experience installing, troubleshooting, and maintaining access control, CCTV, and network equipment, including Mercury panels and access control wiring.
• Ability to complete door installations and troubleshoot turnstiles; familiarity with DSI, Gunnebo, Orion, or similar products is helpful.
• Comfort using power tools and working at elevated heights when required, while following OSHA and site safety procedures.
• Sound judgment, discretion, organization, and the ability to work independently and collaboratively.
• Clear communication with vendors, contractors, managers, and executives.

Software and technical skills

• At least 1 year configuring computers, printers, phones, switches, and related peripherals.
• Working knowledge of Windows 10/11 and Windows Server; familiarity with Ubuntu, Linux, and SQL is helpful.
• Basic understanding of Active Directory, Group Policy, NAS, and scripting.
• Ability to extract and manipulate database information for reporting and troubleshoot software issues.
• Proficiency with Microsoft Office and iPhone, iPad, and Android devices.

Education and preferred certifications

• A degree in Computer Electronics or Digital Electronics is beneficial but not required.
• Preferred certifications include OSHA 30, AXIS, access control platform certifications, CCTV certifications, and single or boom lift certifications.

Ready to take the next step?

Apply below to share your experience and attach your resume. Your application will identify this position automatically.